Trust & Safety

How we keep Arcuswell a place where everyone is welcome — and everything stays professional.

Identity verification

Specialists on paid tiers pass an ID verification (via Stripe Identity). The ✓ Verified badge means the person behind the profile is who they say they are.

Human moderation

Every profile, photo and review is reviewed by a human before publication. We enforce a strict wellness-only standard.

Real reviews

Reviews can only be written after a confirmed contact through Arcuswell. Specialists can reply publicly; nobody can buy or delete honest reviews.

Report a problem

Something felt off? Report any profile or interaction to safety@arcuswell.com — we review every report within 24 hours.